Marriott Austin South - Front Desk Manager

Aimbridge-Hospitalit; Austin (TX); In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Descrizione del lavoro

Aimbridge Hospitality, LLC is seeking a Front Desk Manager to lead the front desk team at the Austin Marriott South. You will oversee check-in/check-out, guest satisfaction, and smooth operations to ensure a memorable stay.

The role emphasizes leadership, problem solving, and revenue-focused guest service. Experience in hospitality, a 2‑ or 4‑year degree with related work, and supervisory background are preferred.

Competenze

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver’s license from the applicable state.

Mansioni

• Deliver standout service from check-in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you’re chatting with guests or coordinating with your team.

Conoscenze

Guest service

Team leadership

Problem solving

Revenue optimization

Communication

Formazione

2-year college degree + experience

4-year college degree + experience

Valid driver’s license

Descrizione del lavoro

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Manager!

At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager, you’ll be leading the charge. You’ll keep the front office running like a well‑oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go‑to for smooth check‑ins, smart problem‑solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Extraordinaire: Deliver standout service from check-in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you’re chatting with guests or coordinating with your team.

EDUCATION & EXPERIENCE

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver’s license from the applicable state.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Austin Marriott South offers an array of amenities to satisfy business and leisure travelers. With Austin-Bergstrom International Airport to the east and vibrant downtown destinations to the north, it’s easy to access everything this city has to offer. After an action-packed day of meetings or sightseeing, guests can unwind in a comfortable room or suite with plush bedding, high-speed internet access and a flat-panel TV with premium cable channels. When hunger strikes, we invite our guests to stop by Limestone Kitchen Restaurant & Bar, open daily for breakfast, lunch, dinner and drinks. Catering to professional and social events, our hotel offers special group rates in addition to 18,626 square feet of versatile space across 16 meeting rooms. Our professional team can help plan memorable weddings, business gatherings and corporate celebrations.