Guest Experience Champion - Front Desk

Aimbridge Hospitality, LLC; Austin (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent at SpringHill Suites Austin South. You will greet guests, manage check-ins/check-outs, and handle reservations with a focus on creating a welcoming experience.

The role emphasizes accuracy, attentiveness, and professional demeanor in a busy hotel lobby environment. Eligible full-time staff receive a benefits package including Daily Pay, health, dental, vision, disability, life insurance, PTO, EAP, and a 401k plan, supporting a secure and

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, friendly guest service and seamless check-ins/check-outs.
• Communicate clearly with guests and team to ensure smooth operations.
• Think quickly to resolve guest questions or issues.
• Multitask across reservations, front desk duties, and financial details smoothly.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality, LLC is seeking a Front Desk Agent at SpringHill Suites Austin South. You will greet guests, manage check-ins/check-outs, and handle reservations with a focus on creating a welcoming experience.

The role emphasizes accuracy, attentiveness, and professional demeanor in a busy hotel lobby environment. Eligible full-time staff receive a benefits package including Daily Pay, health, dental, vision, disability, life insurance, PTO, EAP, and a 401k plan, supporting a secure and