Marriott Austin South - Front Desk Agent

Aimbridge Hospitality; Austin (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Austin Marriott South is seeking a Front Desk Agent to deliver outstanding guest service, manage check-ins/outs, and act as the face of the hotel. You’ll handle reservations, requests, and guest inquiries with a welcoming, professional demeanor.

Ideal candidates have a high school diploma, familiarity with hotel management software, and basic Microsoft Office skills, with hospitality experience viewed favorable. Competitive benefits kick in after initial placement.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.
• Experience in a hotel environment is preferred.

Responsibilities

• Deliver warm guest experiences with seamless check-ins and check-outs.
• Coordinate with team to handle reservations and requests.
• Communicate clearly and confidently with guests.
• Manage multiple tasks to keep front desk operations running smoothly.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.


• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.


• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.


• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.


• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details


• Medical, Dental, and Vision Coverage


• Short-Term and Long-Term Disability Income


• Term Life and AD&D Insurance


• Paid Time Off


• Employee Assistance Program


• 401k Retirement Plan

PROPERTY INFORMATION

PROPERTY INFORMATION: Austin Marriott South offers an array of amenities to satisfy business and leisure travelers. With Austin-Bergstrom International Airport to the east and vibrant downtown destinations to the north, it's easy to access everything this city has to offer. After an action-packed day of meetings or sightseeing, guests can unwind in a comfortable room or suite with plush bedding, high-speed internet access and a flat-panel TV with premium cable channels. When hunger strikes, we invite our guests to stop by Limestone Kitchen Restaurant & Bar, open daily for breakfast, lunch, dinner and drinks. Catering to professional and social events, our hotel offers special group rates in addition to 18,626 square feet of versatile space across 16 meeting rooms. Our professional team can help plan memorable weddings, business gatherings and corporate celebrations.