Front Desk Manager

Stretch Zone, Inc; Eden Prairie (MN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Sick time available - no waiting period

Casual dress code, Stretch Zone apparel

Free employee stretch sessions

Discount for family members

Company lunches

Sales associate of the month awards

Opportunities to give back

Job summary

Stretch Zone, Inc in Eden Prairie, Minnesota, is seeking a dedicated Sales Associate. In this role, you will drive membership sales, provide excellent customer service, and ensure an exceptional client experience. The Sales Associate will also promote the value of practitioner-assisted stretching while fostering a positive culture within the team. Benefits include flexible scheduling, a bonus based on performance, and opportunities for advancement through comprehensive training.

Qualifications

• Experience in sales and customer service is preferred.
• Ability to drive membership sales and retain clients.
• Strong interpersonal skills to build relationships with members.

Responsibilities

• Drive membership sales to new guests.
• Schedule appointments and provide excellent customer service.
• Follow up with members to enhance retention.
• Promote the benefits of practitioner-assisted stretching.
• Foster a positive culture within the team.

Skills

Customer service

Sales skills

Team leadership

Job description

Welcome to Stretch Zone. At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching.

Benefits:

• 401(k)
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Compensation Structure

• Post-training graduation base pay increase
• 10% commission
• Client referral goal bonus
• Employee referral cash reward
• % of total revenue past certain threshold

Additional Perks

• Sick time available - no waiting period
• Casual dress code, Stretch Zone apparel
• Free employee stretch sessions and a 10% discount for family members
• Company lunches, sales associate of the month awards, and opportunities to give back!
• Comprehensive training
  • Paid Stretch Zone sales training
  • The owner will support your training to maximize commissions
• Direct career track with increases and promotions
  • Stretch Practitioner
  • Lead Sales Associate

Responsibilities

• Sales & Revenue Accountability - Drive membership sales to each guest who comes into Stretch Zone.
• Appointment & Schedule Control - Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
• Client Experience - Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
• Team Accountability & Floor Leadership - Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
• Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.