Front Desk & Mailroom Administrator (Hybrid)

AFSPA; Washington, Northern (District of Columbia, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

AFSPA is seeking a Receptionist/Administrative Clerk to manage a multi-line phone system, greet visitors, and distribute mail. The role emphasizes professional service, timely routing of calls, and efficient office support in a dynamic environment. Hybrid/boardwide office interaction is expected across DC and MD locations.

The ideal candidate has at least one year in customer service, strong communication, and an ability to multitask while maintaining confidentiality in a fast-paced setting.

Qualifications

• High school diploma or GED required.
• At least one year of training or experience in customer service and office work.
• Strong verbal and written communication; ability to listen actively.

Responsibilities

• Answer a multi-line phone system and route calls or take messages.
• Greet visitors and vendors and direct to appropriate personnel.
• Process and distribute mail and packages; maintain receiving area.

Skills

Customer service

Communication

Multitasking

Organizational skills

Confidentiality

Independent work

Education

High school diploma or GED

Tools

Microsoft Teams

Email

Phone system

Job description

AFSPA is seeking a Receptionist/Administrative Clerk to manage a multi-line phone system, greet visitors, and distribute mail. The role emphasizes professional service, timely routing of calls, and efficient office support in a dynamic environment. Hybrid/boardwide office interaction is expected across DC and MD locations.

The ideal candidate has at least one year in customer service, strong communication, and an ability to multitask while maintaining confidentiality in a fast-paced setting.