Hospitality Front Desk Specialist - Hybrid

MCS Group; Philadelphia (Philadelphia County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

MCS Group is seeking a professional receptionist to provide front desk services and hospitality support for clients, visitors, and staff. The role includes greeting, directing calls, coordinating check-ins, and supporting meeting room setup in a hybrid environment.

Ideal candidates will have 5+ years of related experience, strong MS Office knowledge, and excellent communication skills to engage across all levels of the organization. This position supports a fast-paced, client-centric workplace.

Qualifications

• Minimum 5 years of related work experience.
• Proficiency in MS Word, Excel, Outlook, and Teams.
• Excellent verbal and written communication skills.
• Ability to interact with individuals at all levels of the organization.

Responsibilities

• Greet clients, visitors, and staff professionally.
• Answer and direct calls on a multi-line system.
• Manage visitor check-in and security protocols.
• Coordinate conference room setup and catering.
• Schedule meetings and prepare rooms.
• Coordinate courier pickups and deliveries.
• Scan, copy, and handle documents.
• Provide backup support across office services.
• Maintain confidentiality and professionalism.
• Perform additional duties as required.

Skills

Multitask

Communication

MS Office

Education

High School Diploma

Tools

MS Office

Google Apps

MS Teams

Zoom

Citrix

Job description

MCS Group is seeking a professional receptionist to provide front desk services and hospitality support for clients, visitors, and staff. The role includes greeting, directing calls, coordinating check-ins, and supporting meeting room setup in a hybrid environment.

Ideal candidates will have 5+ years of related experience, strong MS Office knowledge, and excellent communication skills to engage across all levels of the organization. This position supports a fast-paced, client-centric workplace.