Front Desk & Administrative Coordinator (Hybrid)

SWMBH; Portage (MI); Hybrid; USD 40,000 - 50,000; Full time

Job summary

SWMBH in Portage, MI is seeking an Administrative & Front Desk Specialist to be the welcoming first point of contact and handle diverse administrative tasks. The role offers hybrid days per agency policy and room to grow across departments, with a focus on communications, coordination, and operational support.

The position emphasizes organization, confidentiality, and professional interaction with visitors and staff, with opportunities to manage social media and website maintenance.

Qualifications

• Associate degree in business or related field.

Responsibilities

• Be the friendly, professional first point of contact—welcoming visitors and handling calls.
• Screen calls and direct people to the right person or department.
• Coordinate meetings and manage conference room logistics from scheduling to setup.
• Maintain a safe, clean, and secure reception area including visitor check-in/out procedures.
• Own communications tasks: proofread, draft emails, and prepare correspondence for internal and external audiences.
• Build and manage an organized digital filing system, safeguarding confidential documents.
• Provide general administrative support to team members across multiple departments.
• Run the organization's social media presence and help maintain the website.
• Take on short-term projects and new challenges as they come up.

Skills

Written communication

Verbal communication

Confidentiality

Organization

Education

Associate degree in business or related field

Tools

Microsoft Office 365

Job description

SWMBH in Portage, MI is seeking an Administrative & Front Desk Specialist to be the welcoming first point of contact and handle diverse administrative tasks. The role offers hybrid days per agency policy and room to grow across departments, with a focus on communications, coordination, and operational support.

The position emphasizes organization, confidentiality, and professional interaction with visitors and staff, with opportunities to manage social media and website maintenance.