Front Desk & Logistics Coordinator (Contract-to-Hire)

Talentify; Altoona (IA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid vacations and holidays

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

Job summary

Talentify in Altoona, IA is seeking a friendly receptionist to manage front desk duties in a busy warehouse and office environment. You will greet customers, route calls, process paperwork, and support billing while keeping the office organized and professional during day shift.

The role requires strong communication, data entry, and multitasking skills, with collaboration across inside sales, operations, and yard teams to ensure smooth daily logistics and a positive visitor experience.

Qualifications

• Experience delivering front desk customer service in a fast-paced environment.
• Proven ability to route calls and information accurately.
• Strong data entry and clerical skills with attention to detail.
• Experience supporting administrative and billing tasks.
• Capable of juggling multiple tasks while staying professional.
• Clear communication with customers, callers and internal teams.
• Collaborative work with sales, operations and yard teams.

Responsibilities

• Greet customers and visitors at the front desk professionally.
• Answer inquiries in person and by phone with accurate information.
• Direct calls to inside sales, operations, and yard personnel.
• Manage phone traffic and route calls quickly.
• Process paperwork and manage administrative records.
• Support billing activities and data entry tasks.
• Provide clerical support to inside sales and other departments.
• Maintain organized files and a clean work area.
• Coordinate with yard and sales to support daily logistics.
• Uphold a professional, team-oriented workplace.

Skills

Customer service

Directing phone calls

Data entry

Administrative tasks

Multitasking

Communication

Team collaboration

Job description

Talentify in Altoona, IA is seeking a friendly receptionist to manage front desk duties in a busy warehouse and office environment. You will greet customers, route calls, process paperwork, and support billing while keeping the office organized and professional during day shift.

The role requires strong communication, data entry, and multitasking skills, with collaboration across inside sales, operations, and yard teams to ensure smooth daily logistics and a positive visitor experience.