Front Desk & Logistics Coordinator

NFI; New Whiteland (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

NFI is seeking an Office Coordinator to perform high-level administrative and office support duties. You will manage front desk security, route calls, schedule inbound/outbound freight, and maintain shipping records with attention to accuracy.

Responsibilities include data reporting, invoices and AR/AP tasks, and assisting on special projects. Flexibility to work irregular hours, including nights and weekends, is expected.

Qualifications

• Must have a high school diploma or equivalent.
• 2–5 years of office experience.
• Proficient with MS Office applications.
• Intermediate typing skills.
• 10-key by touch.
• Shipping software systems including UPS and FedEx.
• Excellent oral and written communication skills.
• Excellent time management, multitasking, reporting and customer service skills.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.

Responsibilities

• Ensures security processes are followed with regard to the front desk (driver and visitor sign in).
• Answers and routes all telephone calls in a polite manner, taking messages and routing to proper individuals in a timely manner.
• Provides scheduling of all inbound and outbound freight in compliance customer and operation departments.
• Coordinates receiving and shipping documents verifying accuracy.
• Gathers and maintains all data and records relative to shipping and receiving activities.
• Verifies accuracy on shipping orders and shipping quantities matching picking documents.
• Assists in resolving customer discrepancies.
• Collects all documentation for inbound freight and route to the proper recording keeping unit.
• Directs and oversees the pallet control and exchange program.
• Facility AR/AP and vendor invoices responsibilities.
• Responsible for running specific customer reports and scanning invoices.
• Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR), CSR Supervisor or Office Manager.
• May be involved in timekeeping and other payroll reporting.
• Files appropriate paperwork for the facility as required.
• Other administrative tasks as directed by local management specific to the facility’s needs.

Skills

MS Office

Communication

Time management

Customer service

Typing

10-key

Shipping software

Work irregular hours

Education

HS diploma

Tools

UPS shipping

FedEx shipping

Job description

NFI is seeking an Office Coordinator to perform high-level administrative and office support duties. You will manage front desk security, route calls, schedule inbound/outbound freight, and maintain shipping records with attention to accuracy.

Responsibilities include data reporting, invoices and AR/AP tasks, and assisting on special projects. Flexibility to work irregular hours, including nights and weekends, is expected.