Medical Office Secretary: Patient Experience & Scheduling

NYU Langone Health; Boynton Beach (FL); Presencial; USD 19 000 - 30 000; Tempo integral

Resumo da oferta

NYU Langone Florida is seeking a Secretary I for the Boynton Beach location to support Faculty Group Practice operations. The role focuses on front-end administrative tasks, greeting patients, scheduling appointments, answering calls, and handling correspondence while maintaining confidentiality and professional service.

Responsibilities include coordinating physician calendars, managing patient access, and assisting with non-clinical instructions for appointments.

Qualificações

• High School Diploma and strong organizational, interpersonal, and communication skills.
• Experience with word processing, spreadsheets, databases, and Internet applications.
• Ability to multi-task and work in a team to enhance patient care experience.

Responsabilidades

• Schedules appointments for visits, treatments, and procedures.
• Greet patients and assist with check-in and check-out processes.
• Answer calls and route messages to appropriate contacts.
• Process faxes and mail and prepare routine letters/forms as needed.
• Maintain patient confidentiality and HIPAA compliance in all communications.
• Assist with training and guidance of junior staff as needed.

Conhecimentos

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Formação académica

High School Diploma

Descrição da oferta de emprego

NYU Langone Florida is seeking a Secretary I for the Boynton Beach location to support Faculty Group Practice operations. The role focuses on front-end administrative tasks, greeting patients, scheduling appointments, answering calls, and handling correspondence while maintaining confidentiality and professional service.

Responsibilities include coordinating physician calendars, managing patient access, and assisting with non-clinical instructions for appointments.