Front Desk Lead: Growth, Training & Pet Care

Pet Paradise; Sharpsburg (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Unleashed Leadership Academy

Dog Training Academy Scholarship

Grooming Academy Scholarship

Pet Day Camp

Pet Boarding Discount

DailyPay

Discounted Vet Care

Adoption Assistance

Fitness Reimbursement

Paid Time Off

401(k) with Company Match

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Job summary

Pet Paradise in Sharpsburg, GA is seeking a Front Desk Supervisor who brings leadership and strong customer service to a pet‑care team. You’ll supervise Front Desk staff, assist with training, manage check‑ins/check‑outs, and maintain the lobby’s cleanliness according to company standards.

Starting rate is $16.00/hour, with raises at 6 months and on the annual anniversary. The role offers advancement via Unleashed Leadership Academy, training scholarships, PTO, health/dental/vision, 401(k) with

Qualifications

• This position requires leadership and customer service experience.
• Prior supervisory experience is highly preferred.
• Strong organizational and interpersonal skills are essential.

Responsibilities

• Provide direct supervision of Front Desk Associates and coach them to company standards.
• Assist management with training, assigning work, and performance reviews.
• Handle front desk functions during peak times and ensure lobby cleanliness.
• Help team members complete LMS courses and training guides.
• Perform additional duties as required by management.

Skills

Leadership

Customer service

Supervisory experience

Communication skills

Team coaching

Education

High school diploma or GED

Job description

Pet Paradise in Sharpsburg, GA is seeking a Front Desk Supervisor who brings leadership and strong customer service to a pet‑care team. You’ll supervise Front Desk staff, assist with training, manage check‑ins/check‑outs, and maintain the lobby’s cleanliness according to company standards.

Starting rate is $16.00/hour, with raises at 6 months and on the annual anniversary. The role offers advancement via Unleashed Leadership Academy, training scholarships, PTO, health/dental/vision, 401(k) with