Front Desk Supervisor - Lead, Train & Grow with Perks

Pet Paradise; Columbia (SC); Presencial; USD 19.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy scholarship

Grooming Academy scholarship

Pet Day Camp

Boarding discounts

DailyPay

Pet care discounts

Adoption assistance

Fitness reimbursement

Paid time off

401(k) with company match

Health, dental, vision

EAP with mental health benefit

Descripción de la vacante

Pet Paradise is seeking a Front Desk Supervisor with strong leadership and customer service background to oversee front desk operations and staff. The role includes supervising, training, coaching, and ensuring smooth check-ins and check-outs while maintaining a welcoming lobby environment.

We offer extensive benefits including advancement programs, training academies, on‑demand pay, and comprehensive health, dental, and vision insurance.

Formación

• Two years or more in a customer service role (preferred)
• Prior supervisory experience preferred
• Strong organizational, cash management, and sales skills

Responsabilidades

• Supervise Front Desk Associates, including training and coaching
• Assist management with staff training and performance reviews
• Report hazards or behavioral issues to management
• Support front desk operations during check-ins/outs and phone calls
• Ensure LMS trainings and guides are completed
• Perform additional duties as assigned by management

Conocimientos

Customer service

Leadership

Supervisory experience

Communication

Cash handling

Flexible schedule

Educación

High school diploma or GED

Descripción del empleo

Pet Paradise is seeking a Front Desk Supervisor with strong leadership and customer service background to oversee front desk operations and staff. The role includes supervising, training, coaching, and ensuring smooth check-ins and check-outs while maintaining a welcoming lobby environment.

We offer extensive benefits including advancement programs, training academies, on‑demand pay, and comprehensive health, dental, and vision insurance.