Front Desk Lead - Endodontics & Patient Experience

Specialized Dental Partners; Sioux Falls (SD); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Flexible Spending & Health Savings

Life & Disability Insurance

Employee Assistance & Wellness

Voluntary Benefits

And More!

Job summary

Specialized Dental Partners is seeking a friendly Dental Receptionist for Wiswall Endodontics. You will be the first point of contact, ensuring a warm, professional patient experience and supporting smooth clinic operations.

The role includes greeting patients, scheduling, insurance verification, billing, data entry, and HIPAA‑compliant handling of confidential information. This is a full‑time position with a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Customer service or healthcare scheduling experience preferred.
• Excellent communication and customer service skills.
• Reliable, organized, and detail-oriented.
• Proficiency with computers, including Microsoft Office.

Responsibilities

• Greet patients warmly and maintain a welcoming front desk.
• Schedule and confirm appointments; manage provider calendars.
• Answer phones, respond to inquiries, and manage patient communications.
• Verify insurance coverage and obtain pre-authorizations.
• Process payments, billing, and maintain accurate records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and provide administrative support.
• Ensure HIPAA compliance and patient confidentiality.
• Additional duties as assigned.

Skills

Customer service

Scheduling

Communication

Reliability & organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Computers / general computer literacy

Job description

Specialized Dental Partners is seeking a friendly Dental Receptionist for Wiswall Endodontics. You will be the first point of contact, ensuring a warm, professional patient experience and supporting smooth clinic operations.

The role includes greeting patients, scheduling, insurance verification, billing, data entry, and HIPAA‑compliant handling of confidential information. This is a full‑time position with a comprehensive benefits package.