Front Desk Leader & Admin Specialist

Altus Community Healthcare; Baytown (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Altus Community Healthcare is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflows. You will deliver courteous service, maintain accurate records, and support billing documentation in a busy healthcare setting.

Key duties include greeting patients, collecting payments, managing calls, coordinating with clinical teams, and promoting compliance with HIPAA and safety policies.

Qualifications

• High school diploma or equivalent required.
• 1-3 years office experience in a health care setting preferred.
• Previous customer service experience preferred.
• Must be able to effectively communicate with customers in person and over the phone.
• Must have understanding of basic medical terminology.

Responsibilities

• Greet patients and register them accurately.
• Enter patient demographics, insurance, and financial information.
• Collect co-pays and payments.
• Maintain patient logs, charts, and documentation.
• Answer, screen, and direct incoming calls; manage emails and filing.
• Support front desk staff and coordinate with clinical teams.
• Ensure compliance with HIPAA and facility policies.

Skills

Front desk operations

Customer service

HIPAA compliance

Cash handling

Communication skills

Team leadership

Education

High school diploma

Healthcare office experience

Customer service experience

Tools

MS Office

Electronic Health Records

Job description

Altus Community Healthcare is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflows. You will deliver courteous service, maintain accurate records, and support billing documentation in a busy healthcare setting.

Key duties include greeting patients, collecting payments, managing calls, coordinating with clinical teams, and promoting compliance with HIPAA and safety policies.