Patient Care Front Desk Lead & Admin Coordinator

Altus Community Healthcare; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Altus Community Healthcare is seeking a Front Desk / Administrative Assistant to oversee front desk operations, ensure efficient patient registration, and support administrative workflow. The role combines leadership with hands-on duties to maintain compliance and enhance patient experience.

Responsibilities include greeting patients, data entry, collecting payments, maintaining logs, and handling check-in/check-out processes.

Qualifications

• High school diploma or equivalent.
• 1-3 years office experience in a health care setting preferred.
• Must be able to effectively communicate with customers both in person, and over the telephone.
• Must have understanding of basic medical terminology.

Responsibilities

• Greet patients in a professional and courteous manner upon arrival.
• Accurately enter patient demographic, insurance, and financial information.
• Collect co-pays, deductibles, and co-insurance payments.
• Maintain patient logs, charts, and documentation.
• Perform patient check-in and check-out processes, including exit interviews.

Skills

Basic computer skill

Education

High school diploma or equivalent

Job description

Altus Community Healthcare is seeking a Front Desk / Administrative Assistant to oversee front desk operations, ensure efficient patient registration, and support administrative workflow. The role combines leadership with hands-on duties to maintain compliance and enhance patient experience.

Responsibilities include greeting patients, data entry, collecting payments, maintaining logs, and handling check-in/check-out processes.