Healthcare Front Desk Leader & Admin Support

Altus Emergency; Laredo (TX); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Altus Emergency is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflow. The role combines leadership with hands-on duties to support daily operations and enhance patient experience.

Responsibilities include greeting patients, collecting payments, managing calls and documentation, and coordinating with clinical teams to maintain smooth operations while ensuring HIPAA compliance and high service standards.

Qualifications

• Experience in front desk or administrative support within a healthcare setting is preferred.
• Strong communication and interpersonal skills are essential.
• Attention to HIPAA compliance and patient privacy.

Responsibilities

• Greet patients professionally and register them with accurate demographic and insurance data.
• Collect co-pays and process payments; maintain daily financial logs.
• Answer calls, manage emails, and handle filing and documentation.

Skills

Customer service

Basic computer skills

Communication

Education

High school diploma or equivalent

1-3 years office experience in healthcare (preferred)

Job description

Altus Emergency is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflow. The role combines leadership with hands-on duties to support daily operations and enhance patient experience.

Responsibilities include greeting patients, collecting payments, managing calls and documentation, and coordinating with clinical teams to maintain smooth operations while ensuring HIPAA compliance and high service standards.