Front Desk & Insurance Support Specialist

Sfredmond; Redmond (OR); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Opportunity for advancement

Job summary

State Farm in Redmond, OR is seeking a friendly receptionist to welcome clients, answer calls, schedule appointments, and support a busy insurance office. This on-site role rewards a positive attitude, strong organization, and the ability to manage multiple tasks with courtesy.

You will use Microsoft Office and a CRM to maintain records, assist the team with administrative projects, and identify opportunities to offer insurance options.

Qualifications

• Experience as a receptionist or in a customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking capabilities.
• Comfortable engaging in sales conversations with clients.
• Basic proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the right team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm in Redmond, OR is seeking a friendly receptionist to welcome clients, answer calls, schedule appointments, and support a busy insurance office. This on-site role rewards a positive attitude, strong organization, and the ability to manage multiple tasks with courtesy.

You will use Microsoft Office and a CRM to maintain records, assist the team with administrative projects, and identify opportunities to offer insurance options.