Receptionist & Client Advisor - Insurance Office

State Farm; Dagsboro (DE); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist to join the team, handling front-desk duties and client communications. The role supports sales conversations and offers insurance solutions while maintaining records and appointments.

The ideal candidate is organized, detail‑oriented, and eager to contribute to a positive workplace. A growth mindset and customer‑centric approach are valued as the team seeks to provide excellent service.

Qualifications

• Experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet clients in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join the team, handling front-desk duties and client communications. The role supports sales conversations and offers insurance solutions while maintaining records and appointments.

The ideal candidate is organized, detail‑oriented, and eager to contribute to a positive workplace. A growth mindset and customer‑centric approach are valued as the team seeks to provide excellent service.