Receptionist - State Farm Agent Team Member

Sfredmond; Redmond (OR); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Opportunity for advancement

Job summary

State Farm in Redmond, OR is seeking a friendly receptionist to welcome clients, answer calls, schedule appointments, and support a busy insurance office. This on-site role rewards a positive attitude, strong organization, and the ability to manage multiple tasks with courtesy.

You will use Microsoft Office and a CRM to maintain records, assist the team with administrative projects, and identify opportunities to offer insurance options.

Qualifications

• Experience as a receptionist or in a customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking capabilities.
• Comfortable engaging in sales conversations with clients.
• Basic proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the right team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Full Time in REDMOND - OR

• 401(k)
• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ROLE DESCRIPTION

Our Family Owned Local Agency needs a warm and welcoming face at our front desk! If you have a gift for hospitality and making people feel welcomed, and if you want to be a part of team that is making waves, this could be the role for you! Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.