Front Desk & Insurance Support | Growth & Training

Sfcypress; Town of Texas (WI); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Competitive salary

Job summary

State Farm Agent Team is seeking a motivated receptionist to greet customers and manage front-desk activities. You will handle calls, direct visitors, schedule appointments, and maintain customer records.

This role involves engaging with customers to identify insurance options and deliver excellent service. The ideal candidate will have receptionist or customer service experience, strong communication skills, and proficiency in Microsoft Office and CRM systems.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Computer literacy

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team is seeking a motivated receptionist to greet customers and manage front-desk activities. You will handle calls, direct visitors, schedule appointments, and maintain customer records.

This role involves engaging with customers to identify insurance options and deliver excellent service. The ideal candidate will have receptionist or customer service experience, strong communication skills, and proficiency in Microsoft Office and CRM systems.