Front Desk & Client Care Specialist (Insurance)

Talentify; Oregon City (OR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist - Team Member to greet customers, answer phones, and direct inquiries in a friendly office. The ideal candidate is organized, detail-oriented, and focused on delivering great service to our customers.

You will manage appointments, maintain customer records, assist with inquiries, and engage in conversations about insurance options when appropriate. This full-time role offers growth opportunities in a supportive environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRMs.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist - Team Member to greet customers, answer phones, and direct inquiries in a friendly office. The ideal candidate is organized, detail-oriented, and focused on delivering great service to our customers.

You will manage appointments, maintain customer records, assist with inquiries, and engage in conversations about insurance options when appropriate. This full-time role offers growth opportunities in a supportive environment.