Front Desk & Customer Success – Insurance Team

Talentify; Wheaton (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

401(k) matching

Performance bonus

Competitive salary

Flexible schedule

Career advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist to join the team as a Team Member in a customer-focused role. You will greet clients, answer calls, schedule appointments, and maintain records while supporting sales conversations and daily office operations.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This on-site position offers a stable environment and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Organizational skills

Interpersonal skills

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join the team as a Team Member in a customer-focused role. You will greet clients, answer calls, schedule appointments, and maintain records while supporting sales conversations and daily office operations.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This on-site position offers a stable environment and opportunities for advancement.