Front Desk & Insurance Support Specialist

Talentify; Madison (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a dynamic Receptionist to join our team. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry while delivering exceptional customer service.

Join a supportive office environment with opportunities for advancement, flexible perks, and a focus on work-life balance as you help clients navigate insurance options and scheduling.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain accurate customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

Microsoft Office

CRM systems

Tools

CRM systems

Job description

State Farm Agent is seeking a dynamic Receptionist to join our team. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry while delivering exceptional customer service.

Join a supportive office environment with opportunities for advancement, flexible perks, and a focus on work-life balance as you help clients navigate insurance options and scheduling.