Front Desk & Insurance Services Specialist

State Farm; Missouri City (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist to join our team and provide excellent customer service. You will greet clients, manage appointments, and handle inquiries while maintaining customer records.

The role includes engaging in sales discussions related to insurance options and supporting daily administrative tasks. Applicants should have receptionist or customer service experience, strong communication skills, and basic computer abilities (Microsoft Office, CRM systems).

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join our team and provide excellent customer service. You will greet clients, manage appointments, and handle inquiries while maintaining customer records.

The role includes engaging in sales discussions related to insurance options and supporting daily administrative tasks. Applicants should have receptionist or customer service experience, strong communication skills, and basic computer abilities (Microsoft Office, CRM systems).