Front Desk Host & Night Auditor (Overnight)

Hyatt Regency Dfw; Burlingame (CA); On-site; USD 43,000 - 48,000; Full time

Job summary

Hyatt Regency Lost Pines Resort and Spa, Austin, TX, is seeking a Front Office Host with overnight availability to join our guest services team. You will warmly welcome guests, assist with check-in and check-out, manage reservations, and support front desk operations throughout the night shift.

Open availability is essential; you will balance daily transactions, prepare reports, and coordinate with other departments to ensure a seamless guest experience.

Responsibilities

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Job description

Hyatt Regency Lost Pines Resort and Spa, Austin, TX, is seeking a Front Office Host with overnight availability to join our guest services team. You will warmly welcome guests, assist with check-in and check-out, manage reservations, and support front desk operations throughout the night shift.

Open availability is essential; you will balance daily transactions, prepare reports, and coordinate with other departments to ensure a seamless guest experience.