Overnight Front Desk & Guest Experience Lead

AT&T Hotel and Conference Center; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Vacation Days after 90 days

Annual Merit Increases

11 Paid Holidays after 90 days

Free Daily Shift Meals

Discounted Monthly UT Garage Parking

Job summary

AT&T Hotel and Conference Center in Austin is looking for a full-time Night Audit team member. The role includes greeting guests, managing check-ins and check-outs, and ensuring top-notch service during overnight shifts.

The ideal candidate should possess strong organizational and communication skills, with previous front office experience being preferable. The position offers a dynamic working environment and the potential for growth.

Qualifications

• Must have strong administration and organizational skills.
• Previous experience in Front Office Operations preferred.
• Ability to work overnight shifts.

Responsibilities

• Greets and registers guests, providing prompt and courteous service.
• Completes the registration process and manages guest check-out.
• Supervises night shift team members to maintain service levels.

Skills

Organizational skills

Excellent communication

Customer service experience

Education

High school degree

Tools

Outlook

Opera

Word

Excel

Job description

AT&T Hotel and Conference Center in Austin is looking for a full-time Night Audit team member. The role includes greeting guests, managing check-ins and check-outs, and ensuring top-notch service during overnight shifts.

The ideal candidate should possess strong organizational and communication skills, with previous front office experience being preferable. The position offers a dynamic working environment and the potential for growth.