Overnight Front Desk Host & Night Auditor

Hyatt Hotels Corporation; Kansas City (MO); On-site; USD 36,000 - 51,000; Full time

Job summary

Hyatt Regency Lost Pines Resort and Spa in Austin, TX, is seeking a Front Office Host with overnight availability. You will welcome guests, assist with check-in/check-out, manage reservations, and respond to inquiries to ensure smooth front desk operations.

You will balance daily financial transactions during night audits, prepare reports, and maintain a warm, professional demeanor while working a flexible schedule including evenings, weekends, and holidays.

Qualifications

Responsibilities

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Job description

Hyatt Regency Lost Pines Resort and Spa in Austin, TX, is seeking a Front Office Host with overnight availability. You will welcome guests, assist with check-in/check-out, manage reservations, and respond to inquiries to ensure smooth front desk operations.

You will balance daily financial transactions during night audits, prepare reports, and maintain a warm, professional demeanor while working a flexible schedule including evenings, weekends, and holidays.