Housekeeping Office Coordinator: Guest Experience & Ops

Hyatt Regency; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career Growth and Advancement

Affordable Benefits after 30 days

Healthcare FSA

Free Hyatt Room Nights

Discounted Room Nights

Free Parking

Paid Time Off

401(k) with company match

Employee Assistance

Employee meals

Tuition Reimbursement

Retail Discounts

Job summary

Hyatt Regency Lost Pines Resort and Spa in Austin is seeking a highly organized Housekeeping Office Coordinator to support daily administrative operations, payroll processing, data entry and guest communications. This role serves as the central point of contact for guests and team members, ensuring smooth processes and an exceptional guest experience.

You will maintain reports and schedules, assist with special projects and audits, and coordinate between housekeeping and other departments to

Qualifications

• Proficiency in common office software and data handling.
• Experience in payroll processing or hospitality administration is preferred.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Provide administrative support for the Housekeeping Department, including payroll processing, data entry, filing, and record maintenance.
• Coordinate and process departmental ordering, inventory requests, and supply tracking.
• Serve as the primary point of contact for guest and internal telephone communications, responding promptly and professionally to inquiries and requests.
• Maintain accurate departmental reports, schedules, and documentation.
• Assist leaders with special projects, audits, and operational reporting as needed.
• Support communication and coordination between housekeeping teams and other resort departments.

Skills

Payroll processing

Data entry

Office applications

Verbal and written communication

Organizational skills

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Hyatt Regency Lost Pines Resort and Spa in Austin is seeking a highly organized Housekeeping Office Coordinator to support daily administrative operations, payroll processing, data entry and guest communications. This role serves as the central point of contact for guests and team members, ensuring smooth processes and an exceptional guest experience.

You will maintain reports and schedules, assist with special projects and audits, and coordinate between housekeeping and other departments to