Front Desk Host: Guest Experience Champion

Paycom - ATS; Seattle (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401k

Employee Discounts

Career Growth

Sick Pay

Job summary

Legacy Hospitality is hiring a Front Desk Host to greet guests, manage reservations, and ensure a seamless stay from arrival to departure in a guest-focused environment.

You will handle check-ins/outs, billing, special requests, and coordinate with housekeeping and other teams. The role requires strong communication, multitasking, and a professional, friendly appearance. The position offers full benefits and a collaborative culture, with mornings, evenings, weekends, and holiday shifts expected.

Qualifications

• Strong communication skills and a guest-first mindset are essential.
• Ability to multitask and stay organized in a fast-paced environment.
• Calm under pressure with problem-solving abilities.
• Professional demeanor and attention to detail are required.

Responsibilities

• Welcome guests and provide a friendly efficient check-in experience.
• Handle check-outs and ensure billing accuracy.
• Manage reservations, room assignments, and special requests.
• Answer phone calls and assist with guest inquiries.
• Resolve guest concerns with professionalism and care.
• Process payments and maintain accurate records.
• Communicate with housekeeping and other departments to ensure smooth operations.
• Work flexible schedules including mornings, evenings, weekends and holidays.

Skills

Strong communicators

Guest first mindset

Multitask

Detail oriented

Calm under pressure

Team oriented

Tools

Hotel systems

Job description

Legacy Hospitality is hiring a Front Desk Host to greet guests, manage reservations, and ensure a seamless stay from arrival to departure in a guest-focused environment.

You will handle check-ins/outs, billing, special requests, and coordinate with housekeeping and other teams. The role requires strong communication, multitasking, and a professional, friendly appearance. The position offers full benefits and a collaborative culture, with mornings, evenings, weekends, and holiday shifts expected.