Front Desk Hero: Warm Guest Experience & Local Insight

PM Hotel Group; Sherwood (OR); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

PM Hotel Group in Sherwood, OR is seeking a friendly front desk associate to be the face of the hotel. You will greet guests with a warm smile, deliver exceptional service from check-in to check-out, and share knowledge about local restaurants and events.

You’ll help create a welcoming environment and keep operations running smoothly. The role requires a High School diploma and 3–6 months of related experience; strong communication and cash handling skills are essential.

Qualifications

• High School diploma or equivalent.
• 3–6 months related front desk or service experience preferred.
• Must be a people-person with friendly, professional demeanor.

Responsibilities

• Greet guests and provide warm, attentive front desk service from check-in to check-out.
• Share knowledge of local restaurants, entertainment and events with guests.
• Handle cash responsibly and operate hotel systems and databases efficiently.

Skills

People skills

Customer service

Communication

Teamwork

Education

High School diploma

Tools

Computers

Databases

Property Management Systems

Job description

PM Hotel Group in Sherwood, OR is seeking a friendly front desk associate to be the face of the hotel. You will greet guests with a warm smile, deliver exceptional service from check-in to check-out, and share knowledge about local restaurants and events.

You’ll help create a welcoming environment and keep operations running smoothly. The role requires a High School diploma and 3–6 months of related experience; strong communication and cash handling skills are essential.