Front Desk Guest Experience Specialist

PM-Hospitality-Strategies,-Inc.; Sherwood (OR); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

PM-Hospitality-Strategies,-Inc. is seeking a friendly Front Desk associate to be the welcoming face of our hotel. You’ll handle check-ins/outs, share local recommendations, and ensure guests receive outstanding service in a fast-paced environment.

You’ll need a High School diploma (or equivalent) and 3–6 months of related experience, with the ability to work nights, weekends, and holidays. A positive attitude and professional demeanor are essential.

Qualifications

• High School diploma or equivalent.
• 3–6 months of related experience preferred.
• Must be a people-person with friendly, professional demeanor.
• Ability to interact with guests politely and fulfill requests promptly.

Responsibilities

• Be the welcoming face at the front desk and manage check-in/check-out.
• Provide exceptional customer service and local area recommendations.
• Handle cash responsibly and use hotel systems to process transactions.
• Maintain professionalism in a fast-paced environment and assist guests.

Skills

Customer service

Cash handling

Communication

Local knowledge

Education

High School diploma or equivalent

Tools

Computers

Databases

Property Management Systems

Job description

PM-Hospitality-Strategies,-Inc. is seeking a friendly Front Desk associate to be the welcoming face of our hotel. You’ll handle check-ins/outs, share local recommendations, and ensure guests receive outstanding service in a fast-paced environment.

You’ll need a High School diploma (or equivalent) and 3–6 months of related experience, with the ability to work nights, weekends, and holidays. A positive attitude and professional demeanor are essential.