Front Desk Hero - Gym Member Experience & Growth

edgefitness; Delran Township (NJ); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on Training

Education reimbursement

Career advancement

PTO & Paid Holidays

401K + Life Insurance

Job summary

Edge Fitness in Delran Township, NJ, is hiring to enhance member experiences at the front desk. You will greet members warmly, drive positive interactions, and help translate fitness programs, retail products, and club amenities into member results.

This role emphasizes energy, urgency, and teamwork in a fast-paced environment. Expect competitive compensation with hourly pay plus commission, plus clear opportunities for career growth, education reimbursement, and a comprehensive benefits

Qualifications

• Excellent customer service and communication skills.
• Ability to greet members warmly and handle inquiries.
• Strong sales and up-selling during busy periods.
• Team player with flexible, proactive attitude.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core.
• Greet members in a friendly, engaging, energetic way from start to finish.
• Serve members quickly and professionally to build trust.
• Assist with membership questions with compassion and commitment.
• Collaborate with Facilities to keep the club operation ready.

Skills

Customer Service Orientation

Product Knowledge Expertise

Results Orientation

Job description

Edge Fitness in Delran Township, NJ, is hiring to enhance member experiences at the front desk. You will greet members warmly, drive positive interactions, and help translate fitness programs, retail products, and club amenities into member results.

This role emphasizes energy, urgency, and teamwork in a fast-paced environment. Expect competitive compensation with hourly pay plus commission, plus clear opportunities for career growth, education reimbursement, and a comprehensive benefits