Front Desk & Member Experience - Growth & Perks

edgefitness; Warrington Township (Bucks County); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on training

Education reimbursement

Career advancement

PTO & holidays

401K + life insurance

Job summary

Edge Fitness, LLC is seeking a motivated front desk associate to welcome members, answer questions and foster a positive, high-energy member experience in Warrington Township.

You will greet members, guide them through services, assist with membership questions, support sales targets with friendly urgency, and partner with the facilities team to keep the club running smoothly as part of a collaborative, growth-minded team.

Qualifications

• Competencies: Customer Service Orientation, Product Knowledge Expertise and Results Orientation.
• Bring high energy and a passion for fitness with urgency and a hands-on mindset to get things done, especially during busy closeouts and month-end periods.
• Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting members to results through our fitness programming, retail products, and club amenities.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

Skills

Customer service orientation

Product knowledge expertise

Results orientation

Job description

Edge Fitness, LLC is seeking a motivated front desk associate to welcome members, answer questions and foster a positive, high-energy member experience in Warrington Township.

You will greet members, guide them through services, assist with membership questions, support sales targets with friendly urgency, and partner with the facilities team to keep the club running smoothly as part of a collaborative, growth-minded team.