Front Desk Health Associate - FT, 1st Shift, Benefits

Beloit Health System, Inc.; Beloit (WI); On-site; USD 18,000 - 25,000; Full time

Job summary

Beloit Health System is seeking a Receptionist to join the Beloit Clinic Registration team. The role handles patient check-ins, appointment scheduling, and directing patients to the appropriate areas.

It also processes payments, verifies insurance, and updates patient information in the system. This full-time, first shift position requires excellent organization, strong communication, and the ability to multi-task in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Medical terminology and/or medical clinic reception experience preferred.
• Excellent organizational, verbal communication and interpersonal relation skills to be utilized with patients, public, and staff.
• Ability to work with a diverse patient population.
• Computer literacy and ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Answers incoming telephone calls in a prompt, courteous manner.
• Checks in patients, verifies demographics and insurance information, and collects copayments.
• Schedules appointments and directs patients to appropriate areas.
• Checks out patients after visits and schedules follow-ups as needed.
• Performs opening/closing duties and participates in Saturday schedule by rotation.
• Updates patient data in the system and handles patient account status reminders.
• Directs patients’ questions to the appropriate department and maintains confidentiality.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Multi-tasking

Education

High School diploma or equivalent

Tools

Computer software

Job description

Beloit Health System is seeking a Receptionist to join the Beloit Clinic Registration team. The role handles patient check-ins, appointment scheduling, and directing patients to the appropriate areas.

It also processes payments, verifies insurance, and updates patient information in the system. This full-time, first shift position requires excellent organization, strong communication, and the ability to multi-task in a fast-paced clinic environment.