Clinic Front Desk Receptionist, Patient Care Focus

Beloit Health System; Beloit (WI); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Beloit Health System is seeking a Clinic Receptionist to join Beloit Clinic Registration. The role is the first point of contact for patients and visitors, handling front-desk operations, patient registration, appointment scheduling, phone communications, and basic administrative support.

The ideal candidate will be customer-focused, organized, and capable of delivering a welcoming, efficient experience in a fast-paced healthcare setting, while ensuring confidentiality and HIPAA compliance.

Qualifications

• Experience in customer service or receptionist roles.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer tasks.
• Ability to multitask and stay organized in a fast-paced setting.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer and direct incoming calls and take messages as needed.
• Schedule, confirm, and reschedule patient appointments.
• Register new and returning patients and update demographics.
• Verify insurance information and obtain required documentation.
• Collect co-pays and other fees at check-in.
• Check patients in and out of appointments accurately.
• Maintain patient records and ensure documentation is complete.
• Assist providers and clinic staff with administrative tasks.
• Manage mail, faxes, and electronic communications.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professional demeanor

Verbal/written communication

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR systems

Job description

Beloit Health System is seeking a Clinic Receptionist to join Beloit Clinic Registration. The role is the first point of contact for patients and visitors, handling front-desk operations, patient registration, appointment scheduling, phone communications, and basic administrative support.

The ideal candidate will be customer-focused, organized, and capable of delivering a welcoming, efficient experience in a fast-paced healthcare setting, while ensuring confidentiality and HIPAA compliance.