Front Desk Guest Specialist – Part Time with Benefits

Navy Exchange Service Command; Oak Harbor (WA); On-site; USD 29,000 - 34,000; Part time

Job summary

Navy Exchange Service Command is seeking a Guest Service Representative I for the Navy Inn at Oak Harbor, WA. This part-time role involves front desk operations, guest services, reservation handling, and maintaining a welcoming lobby environment.

The position requires availability for all shifts including weekends and holidays, with benefits accompanying part-time status. No military affiliation is required, and you will interact with active duty, retired military, and their families.

Qualifications

• One year of general office clerical experience.
• Specialized experience in hospitality front desk operations is preferred.
• Ability to process reservations and payments per policy.

Responsibilities

• Maintain welcoming front desk presence and professional guest interactions.
• Handle check-in/check-out, reservations, and payment processing.
• Maintain lobby appearance and ensure security of guest information.
• Use the PMS/POS systems to manage reservations, charges, and reports.
• Assist with breakfast setup, housekeeping coordination, and guest requests as needed.

Skills

Guest service

Front desk operations

Reservation processing

Credit card processing

Telephone handling

Communication skills

Tools

PMS (Property Management System)

POS system

Job description

Navy Exchange Service Command is seeking a Guest Service Representative I for the Navy Inn at Oak Harbor, WA. This part-time role involves front desk operations, guest services, reservation handling, and maintaining a welcoming lobby environment.

The position requires availability for all shifts including weekends and holidays, with benefits accompanying part-time status. No military affiliation is required, and you will interact with active duty, retired military, and their families.