Front Desk Guest Specialist

ubnv; Las Vegas (NV); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Employee Discount (host properties)

Health Insurance

Paid Time Off

Flexible Scheduling

Job summary

ubnv is seeking an energetic Front Desk Agent for its North Las Vegas hotel. The role involves checking guests in/out, handling all payments, responding to inquiries, and maintaining security and guest privacy. Prior hotel experience is preferred and a flexible schedule is required.

The successful candidate will contribute to guest satisfaction, document transactions, and collaborate with management to ensure smooth front desk operations and consistent service standards.

Qualifications

• High School Diploma or GED required.
• 1 year of prior hotel experience preferred; front desk experience highly preferred.
• Proficiency with Windows-based software: Word, Excel, Outlook.

Responsibilities

• Check guests in and out accurately, quickly, and with courtesy.
• Handle all payments (cash, card, checks, travelers checks) and balance transactions.
• Distribute keys and protect guest privacy; maintain room registration records and charges.
• Provide information on hotel policies and services; respond to guest requests to ensure satisfaction.
• Escalate and resolve guest relations issues; maintain a clean, organized lobby and front desk area.

Skills

Customer service

Communication

Organizational skills

Teamwork

Flexible schedule

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Job description

ubnv is seeking an energetic Front Desk Agent for its North Las Vegas hotel. The role involves checking guests in/out, handling all payments, responding to inquiries, and maintaining security and guest privacy. Prior hotel experience is preferred and a flexible schedule is required.

The successful candidate will contribute to guest satisfaction, document transactions, and collaborate with management to ensure smooth front desk operations and consistent service standards.