Guest Experience Front Desk Associate

remingtonhotelscareers; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

This Las Vegas hotel front desk role involves greeting guests, processing check-ins/outs, and assisting with pre-registration and reservations. You will handle charges accurately and be proficient with front desk systems while delivering courteous service in a fast-paced environment.

The ideal candidate will have strong cash handling skills, knowledge of room rates and discounts, and the ability to work nights, weekends, and holidays as part of a team that creates memorable guest experiences.

Qualifications

• Experience at a hotel front desk or guest services role.
• Ability to handle cash, checks and card payments accurately.
• Knowledge of reservation processes and same-day bookings.

Responsibilities

• Greet and communicate cordially with guests, check them in and out promptly and professionally.
• Assist in pre-registration and blocking of reservations when necessary.
• Post charges accurately and know where to post all charges.
• Manage cash handling and guest payments, including cash, checks and cards.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts and cancellation/relocation procedures.

Skills

Front desk operations

Cash handling

Reservation system knowledge

Team player

Tools

Front desk software

Job description

This Las Vegas hotel front desk role involves greeting guests, processing check-ins/outs, and assisting with pre-registration and reservations. You will handle charges accurately and be proficient with front desk systems while delivering courteous service in a fast-paced environment.

The ideal candidate will have strong cash handling skills, knowledge of room rates and discounts, and the ability to work nights, weekends, and holidays as part of a team that creates memorable guest experiences.