Front Desk Guest Services | Weekly Pay & PTO

MCR; Dunn (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR is seeking a Front Desk Agent at Hampton Inn Dunn in Dunn, NC. The role focuses on friendly arrivals and departures, addressing guest needs, and delivering efficient, hospitable service throughout each shift.

Responsibilities include smooth check-in/out, updating guests on rates/promotions, and handling incoming mail per the daily checklist. A positive attitude, reliability, and strong English communication are essential.

Qualifications

• Experience in hospitality or service preferred.
• Can-do attitude and willingness to learn.
• Ability to follow established guidelines and procedures.
• Ability to work under pace and pressure.
• Listening and conflict resolution skills.
• Strong communication abilities.
• Hospitality and guest service mindset.
• Must be 18 years or older.

Responsibilities

• Check-in/out guests in a timely manner and ensure satisfaction.
• Address guest needs and requests promptly with hospitality.
• Understand and communicate room rates and promotions.
• Receive and note incoming mail as required per shift checklist.

Skills

Guest relations

Communication

Teamwork

Positive attitude

English proficiency

Job description

MCR is seeking a Front Desk Agent at Hampton Inn Dunn in Dunn, NC. The role focuses on friendly arrivals and departures, addressing guest needs, and delivering efficient, hospitable service throughout each shift.

Responsibilities include smooth check-in/out, updating guests on rates/promotions, and handling incoming mail per the daily checklist. A positive attitude, reliability, and strong English communication are essential.