Guest-Facing Front Desk Agent: Weekly Pay & Benefits

MCR; Club View Acres (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR seeks a Front Desk Agent to welcome guests at Hampton Inn Matthews, ensuring a friendly arrival and departure experience. You will address guest needs promptly, manage check-in/out efficiently, and uphold hotel standards with warmth and professionalism.

Ideal candidates have hospitality experience, strong communication skills, and a can-do attitude. This role requires flexibility for varied shifts and a commitment to guest satisfaction.

Qualifications

• Experience in hospitality, service, or consumer-facing roles preferred.
• Willingness to learn and follow guidelines.
• Able to handle high-pressure situations with a positive attitude.
• Excellent communication and guest-service orientation.

Responsibilities

• Greet guests warmly at arrival and during stay.
• Assist guests with needs and requests promptly and hospitably.
• Maintain accurate check-in/out processes and guest communications.
• Follow hotel guidelines and maintain cleanliness and organization.

Skills

Guest Service

Communication

Teamwork

Conflict Resolution

Stamina

Job description

MCR seeks a Front Desk Agent to welcome guests at Hampton Inn Matthews, ensuring a friendly arrival and departure experience. You will address guest needs promptly, manage check-in/out efficiently, and uphold hotel standards with warmth and professionalism.

Ideal candidates have hospitality experience, strong communication skills, and a can-do attitude. This role requires flexibility for varied shifts and a commitment to guest satisfaction.