Front Desk & Guest Services Supervisor

US Diversity Job Search; Davenport (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Guest Services, Inc. seeks a Front Office Supervisor to oversee the front desk team, manage guest check-in/out, reservations, and switchboard operations while maintaining exceptional guest service.

The role involves direction from the Unit Manager and contributing to daily operations and budgeting considerations. Ideal candidates will have a HS diploma (Bachelor's preferred), strong clerical and cash handling skills, and proficiency with MS Outlook, Word, and Excel.

Qualifications

• High School Diploma; Bachelor's Degree preferred.
• Clerical tasks including typing, filing, office machine operations, cash register operation, records maintenance.
• Bilingual is a plus (English/Spanish).
• Computer proficiency with MS Outlook, Word, and Excel.

Responsibilities

• Oversee front desk operations including checking guests in/out, reservations, and switchboard monitoring.
• Recruit, supervise, train, schedule, and direct front desk staff.
• Respond to guest inquiries and resolve complaints.
• Ensure cash and cash equivalents are balanced at each shift start and end.

Skills

Customer service

Cash handling

Scheduling

Bilingual English/Spanish

Education

High School Diploma

Bachelor's Degree preferred

Tools

MS Outlook

Word

Excel

Job description

Guest Services, Inc. seeks a Front Office Supervisor to oversee the front desk team, manage guest check-in/out, reservations, and switchboard operations while maintaining exceptional guest service.

The role involves direction from the Unit Manager and contributing to daily operations and budgeting considerations. Ideal candidates will have a HS diploma (Bachelor's preferred), strong clerical and cash handling skills, and proficiency with MS Outlook, Word, and Excel.