Front Desk & Guest Services Supervisor

Guest Services, Inc.; Davenport, Northern (FL, KY); Hybrid; USD 15,000 - 25,000; Full time

Job summary

Guest Services, Inc. is seeking a Front Office Supervisor in Davenport, FL to oversee the front desk team, manage check-ins/check-outs, and coordinate reservations while ensuring top-notch guest service.

The role also involves supervising staff, handling cash operations, and maintaining a professional image with clients and guests. The position requires a High School Diploma (Bachelor’s Degree preferred), strong clerical and bilingual (English/Spanish) abilities, and proficiency with MS Outlook,

Qualifications

• High School Diploma required; Bachelor’s Degree preferred.
• Clerical tasks include typing, filing, cash handling, and multi-tasking.
• Bilingual in English/Spanish is a plus.
• Proficient MS Outlook, Word, and Excel; experience with reservations/POS systems is a plus.

Responsibilities

• Oversee front desk operations including guest check-in/check-out and reservations.
• Monitor the switchboard and ensure excellent guest service; respond to inquiries and resolve complaints.
• Recruit, supervise, train, schedule, and direct front desk staff; ensure cash control and safety standards.

Skills

Bilingual English/Spanish

Clerical skills

Typing

MS Outlook

MS Word

Excel

Cash handling

Customer service

Education

High School Diploma

Bachelor’s Degree preferred

Tools

MS Outlook

MS Word

Excel

Job description

Guest Services, Inc. is seeking a Front Office Supervisor in Davenport, FL to oversee the front desk team, manage check-ins/check-outs, and coordinate reservations while ensuring top-notch guest service.

The role also involves supervising staff, handling cash operations, and maintaining a professional image with clients and guests. The position requires a High School Diploma (Bachelor’s Degree preferred), strong clerical and bilingual (English/Spanish) abilities, and proficiency with MS Outlook,