Front Desk Supervisor & Guest Experience Lead

Guest Services Inc; California (MO); On-site; USD 22,730 - 32,373; Full time

Job summary

Guest Services Inc in California seeks a Front Desk Supervisor who will oversee front desk operations, manage staff, and ensure excellent guest service. The role involves training team members, resolving customer complaints, and maintaining cash handling compliance.

The ideal candidate will possess a High School Diploma, clerical skills, and proficiency in relevant software. Bilingual capabilities in English and Spanish are a plus. Competitive hourly compensation of $20.00 is offered.

Qualifications

• Clerical skills including typing, filing, and cash register operation.
• Bilingual (English/Spanish) skills preferred.
• Proficiency in MS Outlook, Word, and Excel.

Responsibilities

• Assist in supervising, training, and scheduling front desk staff.
• Address guest issues and promote guest satisfaction.
• Oversee cash handling and ensure compliance with hotel policies.

Skills

Clerical skills

Bilingual (English/Spanish)

Computer proficiency (MS Outlook, Word, Excel)

Interpersonal skills

Organizational skills

Communication skills

Education

High School Diploma

Tools

Office equipment

Reservations and POS systems

Job description

Guest Services Inc in California seeks a Front Desk Supervisor who will oversee front desk operations, manage staff, and ensure excellent guest service. The role involves training team members, resolving customer complaints, and maintaining cash handling compliance.

The ideal candidate will possess a High School Diploma, clerical skills, and proficiency in relevant software. Bilingual capabilities in English and Spanish are a plus. Competitive hourly compensation of $20.00 is offered.