Front Desk Guest Services Specialist (PTO & 401k)

Stonebridge Companies; Loveland (CO); On-site; USD 19,000 - 25,000; Part time

Job summary

Stonebridge Companies in Loveland, CO is seeking a Part-time Guest Service Agent to ensure smooth check-in and check-out, maintain guest records, and deliver outstanding service at the front desk.

You will verify guest credits, post charges, assist with reservations, and coordinate with housekeeping. Proficiency with property management systems and basic office software is preferred, along with strong communication and cash handling skills.

Qualifications

• Previous front desk/guest service experience preferred.
• Strong customer service and communication skills to interact with guests and staff.

Responsibilities

• Greet, register, and assign rooms to guests on arrival.
• Verify guest credit and establish payment methods.
• Balance cash and perform basic bookkeeping tasks.
• Post charges for rooms, food, and services to ledgers.
• Issue room keys and coordinate with bell staff.
• Answer inquiries about hotel services and local dining.

Skills

Customer service

Communication

Property management system (PMS)

Cash handling

Bookkeeping

Problem solving

Organization

Independent work

Tools

Microsoft Word

Microsoft Excel

Property management system (PMS)

Job description

Stonebridge Companies in Loveland, CO is seeking a Part-time Guest Service Agent to ensure smooth check-in and check-out, maintain guest records, and deliver outstanding service at the front desk.

You will verify guest credits, post charges, assist with reservations, and coordinate with housekeeping. Proficiency with property management systems and basic office software is preferred, along with strong communication and cash handling skills.