Front Desk & Guest Services Specialist (Flexible Schedule)

Concord Hospitality Enterprises Co.; Wayne (NJ); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Medical/Dental/Vision plans insurance

Life insurance with Short Term and Lon

Term disability options

Zusammenfassung

Concord Hospitality Enterprises Co. in Wayne, NJ is seeking a Front Desk Clerk to provide friendly, attentive service, check guests in/out, manage reservations, and handle inquiries. You will process payments, answer phones, and maintain orderly front desk operations to ensure a positive guest experience.

The role requires strong communication, multitasking, and a customer-focused mindset, with eligibility for full-time benefits and a flexible schedule including evenings, weekends, and holidays.

Qualifikationen

• High school diploma or equivalent preferred.
• Previous hospitality or customer service experience preferred.
• Strong communication and guest service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented with basic computer and cash-handling skills.
• Professional, reliable, and service-focused.

Aufgaben

• Deliver exceptional guest service and create a welcoming experience.
• Check guests in/out, manage reservations, and handle special requests.
• Respond to guest inquiries and resolve concerns promptly and professionally.
• Process payments, cash transactions, and guest account charges accurately.
• Answer phone calls and provide information on hotel services and amenities.
• Monitor room availability and maintain accurate guest records.
• Maintain a clean and organized front desk and lobby area.
• Communicate guest feedback, maintenance needs, and operational updates.
• Follow all safety, security, and emergency procedures.

Jobbeschreibung

Concord Hospitality Enterprises Co. in Wayne, NJ is seeking a Front Desk Clerk to provide friendly, attentive service, check guests in/out, manage reservations, and handle inquiries. You will process payments, answer phones, and maintain orderly front desk operations to ensure a positive guest experience.

The role requires strong communication, multitasking, and a customer-focused mindset, with eligibility for full-time benefits and a flexible schedule including evenings, weekends, and holidays.