Front Desk Guest Services Specialist – Flexible Hours

Hampton-By-Hilto; Lumberton (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Flexible schedules

Job summary

Hampton by Hilton is seeking a Front Desk Associate to manage guest check-in/check-out, handle reservations, and assist guests with information about local attractions. You will contribute to a welcoming, efficient arrival experience and coordinate with housekeeping and engineering to maintain hotel standards.

Strong communication skills, courtesy, and the ability to work a flexible schedule are essential. Previous hospitality front desk experience is preferred, and a High School diploma or GED

Qualifications

• High School diploma or GED is preferred.
• Hospitality/front desk experience is strongly preferred.

Responsibilities

• Check guests in with proper procedures and record guest information.
• Check guests out and provide a fond farewell.

Skills

Communication skills

English proficiency

Courtesy and diplomacy

Mathematical calculations

Education

High School diploma or GED

Hospitality experience preferred

Tools

PBX phone systems

Job description

Hampton by Hilton is seeking a Front Desk Associate to manage guest check-in/check-out, handle reservations, and assist guests with information about local attractions. You will contribute to a welcoming, efficient arrival experience and coordinate with housekeeping and engineering to maintain hotel standards.

Strong communication skills, courtesy, and the ability to work a flexible schedule are essential. Previous hospitality front desk experience is preferred, and a High School diploma or GED