Hotel Front Desk Representative

Hampton Inn North Brunswick/New Brunswick

United States

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Employee discounts
Paid time off
401(k)
Free uniforms
Benefits/Perks
Competitive salary
Flexible Schedule
Great work-life balance
Ongoing training

Job summary

Hampton Inn North Brunswick/New Brunswick is looking for a Front Desk Representative. In this role, you will welcome guests, handle check-ins, and provide excellent customer service. The ideal candidate should have two years of experience, strong communication skills, and be comfortable with multitasking. This position allows for employee discounts, paid time off, and ongoing training to ensure you excel in your customer service role.

Qualifications

  • Two or more years of experience as a receptionist or similar role is preferred.
  • Strong work ethic and positive attitude.
  • Familiar with computers and scheduling software.

Responsibilities

  • Greet customers as they arrive and provide an excellent customer experience.
  • Answer phone calls and make reservations.
  • Maintain a clean and inviting environment.
  • Provide general customer service and attend to the needs of customers throughout their stay.

Skills

Excellent communication skills
Customer service orientation
Multitasking
Strong work ethic

Job description

Benefits
  • Employee discounts
  • Paid time off
  • 401(k)
  • Free uniforms
  • Benefits/Perks
  • Competitive salary
  • Flexible Schedule
  • Great work-life balance
  • Paid time off
  • Ongoing training
  • Employee Discount
Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Hampton Inn by Hilton. As a Front Desk Representative, you will be the first point of contact for our guest. You will greet customers as they arrive, check-in and throughout their stay. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities
  • Greet customers as they arrive and provide an excellent customer experience
  • Answer phone calls and make reservations
  • Maintain a clean and inviting environment
  • Provide general customer service and attend to the needs of customers throughout their stay
Qualifications
  • Two or more years of experience as a receptionist or similar role is preferred
  • Excellent communication skills with a commitment to customer service
  • Hotel Experience Preferred
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Excellent multi-tasking skills
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