Hotel Front Desk Representative

Hampton Inn North Brunswick/New Brunswick; North Brunswick Township (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

401(k)

Free uniforms

Competitive salary

Flexible schedule

Great work-life balance

Ongoing training

Employee discount

Job summary

Hampton Inn North Brunswick/New Brunswick is seeking a friendly Front Desk Representative to welcome guests and manage check-in/check-out during their stay.

You will greet guests, answer calls, and help with reservations while maintaining a welcoming lobby and professional service throughout the shift.

Qualifications

• Two or more years of experience as a receptionist or similar role.
• Excellent communication and commitment to customer service.
• Familiar with computers and scheduling software.
• Hotel experience preferred and a strong work ethic.

Responsibilities

• Greet guests as they arrive and provide an excellent customer experience.
• Answer phone calls and make reservations.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to guests throughout their stay.

Skills

Excellent communication

Computer skills

Multi-tasking

Scheduling software

Tools

Scheduling software

Job description

Benefits:

• Employee discounts


• Paid time off


• 401(k)


• Free uniforms

Benefits/Perks

• Competitive salary


• Flexible Schedule


• Great work-life balance


• Paid time off


• Ongoing training


• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Hampton Inn by Hilton. As a Front Desk Representative, you will be the first point of contact for our guest. You will greet customers as they arrive, check-in and throughout their stay. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience


• Answer phone calls and make reservations


• Maintain a clean and inviting environment


• Provide general customer service and attend to the needs of customers throughout their stay

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred


• Excellent communication skills with a commitment to customer service


• Hotel Experience Preferred


• Strong work ethic and positive attitude


• Familiar with computers and scheduling software


• Excellent multi-tasking skills