Front Desk & Guest Services Specialist

Gravitas; Parma Heights (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Park Creek Center is seeking a friendly Front Desk Receptionist/Administrative Assistant to join the team. You will be the first point of contact for families and visitors, greet guests, book appointments, answer calls, and collect payment information. You will also ensure residents sign in/out when leaving the building.

The ideal candidate has a cheerful disposition, excellent communication, strong computer skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 1–2 years experience as a receptionist or similar role.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Strong computer background.
• Excellent multi-tasking skills.

Responsibilities

• Greet families and visitors as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist new hire employees with paperwork
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of guests throughout their services

Skills

Excellent communication

Customer service

Multitasking

Positive attitude

Strong work ethic

Computer skills

Job description

Park Creek Center is seeking a friendly Front Desk Receptionist/Administrative Assistant to join the team. You will be the first point of contact for families and visitors, greet guests, book appointments, answer calls, and collect payment information. You will also ensure residents sign in/out when leaving the building.

The ideal candidate has a cheerful disposition, excellent communication, strong computer skills, and the ability to multitask in a fast-paced environment.