Front Desk Admin: Multi-Dept Support & Visitor Experience

Park Bank - Madison; Madison (WI); On-site; USD 38,000 - 46,000; Full time

Job summary

Park Bank is seeking a dependable, highly organized Front Desk Administrative Assistant to join our Corporate Headquarters at Park Bank Center. This role is the first contact for visitors and supports HR, Marketing, Operations, and other departments throughout the organization.

The ideal candidate thrives in a fast-paced environment, manages multiple priorities, and delivers exceptional support to internal and external stakeholders with a professional, welcoming demeanor.

Qualifications

• 1–3 years of administrative, office support, receptionist, or related experience.
• Strong customer service skills with a friendly, professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage schedules and multiple priorities.
• Attention to detail and accuracy.
• Ability to adapt to changing priorities and respond professionally to unexpected situations.

Responsibilities

• Serving as the first point of contact for visitors, clients, and associates, creating a warm and professional experience.
• Answering and directing incoming calls through the bank's main telephone line.
• Assisting Human Resources with new hire orientation, recruiting activities, open enrollment, employee recognition initiatives, and other administrative functions.
• Supporting Marketing efforts by sorting, printing, collating, proofreading, and distributing marketing materials and special mailings.
• Assisting Operations and other departments with ongoing and one-time special projects.
• Coordinating schedules, appointments, meetings, and administrative tasks as needed.
• Signing for, sorting, and distributing incoming mail and packages from USPS, UPS, and other carriers.
• Managing front desk petty cash and postage funds.
• Maintaining visitor sign-in procedures and ensuring compliance with building security processes.
• Supporting cross-functional projects and additional duties throughout the year.

Skills

Customer service

Communication

Organization

Attention to detail

Adaptability

Job description

Park Bank is seeking a dependable, highly organized Front Desk Administrative Assistant to join our Corporate Headquarters at Park Bank Center. This role is the first contact for visitors and supports HR, Marketing, Operations, and other departments throughout the organization.

The ideal candidate thrives in a fast-paced environment, manages multiple priorities, and delivers exceptional support to internal and external stakeholders with a professional, welcoming demeanor.